Work / AI · Healthcare

Multi-agent voice AI platform for healthcare operations

Live conversational agents handling scheduling, verification, and follow-up calls, with escalation to a human operator when needed.

~50%Fewer manual handling cases
ReusableFramework across call types
Built inHuman escalation path

The challenge

Healthcare operations rely on a high volume of routine calls: scheduling, verification, and follow-up, each one demanding staff time that could go toward more complex cases.

What we built

A multi-agent voice AI platform that handles these calls directly, with a clear escalation path to a human operator whenever the conversation goes outside its scope.

The result

Manual handling cases dropped by approximately 50%, with a reusable framework that extends to new call types.

At a glance.

~50% fewer manual handling cases

Human escalation built into every conversation

Reusable framework extendable to new call types

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