Industries / Banking and fintech

AI for banking and fintech, with controls first.

AI in banking and fintech with controls first: document checks, transaction reviews and support that move faster, with people approving every decision that affects a customer or a regulator.

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What we can build for AI in banking and fintech. We have not yet delivered an AI project for a bank. These are capabilities, backed by related fintech and AI work.

KYC document checks

Identity and onboarding documents read and checked, with anything unclear routed to a person.

Transaction flags for review

Unusual transactions flagged with the reasons, for your team to review and decide.

Loan and onboarding files

Data extracted from applications and supporting documents, with exceptions routed to people.

Support assistants

Answers to routine account and product questions, with a handover to staff.

Compliance reporting

Evidence gathered and reports drafted for your compliance team to review.

Knowledge assistants

Answers from policies and procedures, with a link to the source.

Audit trail

Every recommendation and approval recorded, so decisions can be traced.

Access controls

Role-based permissions and approval checkpoints for high-stakes actions.

Built on your systems

Designed to work with the core, card and CRM systems you already run. Integrations are agreed during discovery.

Complaint triage

Complaints classified and routed with the key facts captured.

Collections support

Reminder conversations drafted and tracked, with hardship cases passed to people.

Regulatory change tracking

Rule changes mapped to your policies, with gaps flagged for compliance.

Match the autonomy to the task. AI in banking prepares and flags. People decide.

  1. L1WorkflowA fixed, auditable path.
  2. L2AssistantAI drafts. A person reviews.
  3. L3Supervised agentAI acts and flags exceptions.
  4. L4AutonomousRoutine, low-risk, monitored.
  5. Human-ledPeople decideAI supports the analysis.
  • Document intake and extraction

    A fixed, auditable workflow, with AI reading the documents.

    L1 Workflow
  • KYC checks

    A governed workflow, with an agent flagging anything unclear.

    L1 WorkflowL3 Supervised agent
  • Transaction monitoring

    Agents flag unusual activity with the reasons. Analysts review.

    L3 Supervised agent
  • Credit, fraud and account decisions

    Stay with people. AI prepares the evidence.

    Human-led

Want AI in banking for a process that runs on manual checks?

The technology behind our AI systems. Chosen per task, not per trend.

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Models

The language models behind each feature, picked per task on cost, speed and quality.

  • OpenAI
  • Anthropic Claude
  • Google Gemini
  • Meta Llama
  • Mistral AI
  • OpenRouter
  • Hugging Face

From first use case to production. Four stages, with a working version reviewed at each one.

  1. Discovery

    Map the process, the systems and data involved, and what good looks like.

    Discovery notes

    • The decisions and data involved
    • Where manual checks sit today
    • Regulatory and approval rules
  2. Scope & architecture

    Agree the architecture, success measures and delivery milestones.

    Solution design

    • Architecture and data access
    • Approval checkpoints
    • Success measures
  3. Build

    Build against real data, with a working version reviewed at each milestone.

    Working build

    • Working version on real data
    • Compliance review
    • Accuracy tests
  4. Ship & support

    Roll out to production with monitoring and a defined support window.

    Production rollout

    • Production rollout
    • Monitoring
    • Support window

Why Avinya for banking and fintech. Fintech systems with compliance built in, already in production.

KYC/AML built in

Our crypto exchange shipped with KYC/AML checks at onboarding, ready at launch.

Payments at speed

Our stablecoin rails settle across multiple currencies in under one second.

Card and wallet apps

A crypto-to-Visa card app with Apple Pay and Google Pay. Client name withheld.

Audit trail by design

Our insurance platform logs every record change, with role-based access.

Engagement models. Pick the shape that fits where you are.

Ongoing

Dedicated team

A dedicated team that works as an extension of yours, from first release to scale.

Fixed scope

Project-based

A defined scope, milestones and delivery date for a specific product or workflow.

Advisory

Consulting & advisory

Architecture and readiness advice before you commit to a build.

What our clients say.

AI platform for an insurance broker

“Avinya Labs built our full-stack AI solution … Their expertise accelerated our launch and significantly reduced execution risk.”
SandraProject lead, Insurance broker
~2.5xFaster processing speed
Read the case study →

AI for banking and fintech FAQs.

Have you built AI for a bank before?

Not yet. We have built fintech systems, a compliant crypto exchange, stablecoin payment rails and a card app, and AI platforms with audit trails in insurance. Those engagements are linked on this page.

How is AI used in banking?

Mostly to speed up checks and service: reading KYC and onboarding documents, flagging unusual transactions for analysts, extracting data from loan files, drafting compliance reports and answering routine customer questions. Credit, fraud and account decisions stay with people.

Will AI make credit or fraud decisions?

No. AI prepares the evidence and flags what needs attention. Credit, fraud and account decisions stay with people.

Do you handle regulatory compliance?

We design compliance into the system: KYC/AML flows, audit trails and access controls. We work alongside your legal counsel. We do not give legal advice.

Where should we start?

With one task where the data exists and the risk is contained. We map it, agree what good looks like, and build a working version you can review before anything scales.

How do you handle our data?

Access is scoped to what the system needs, with role-based permissions and audit trails where records change. We agree data handling during discovery.

How long does a banking AI project take?

A prototype on sample documents takes about 6 to 9 weeks and a first version about 8 to 12 weeks. Production, with approval checkpoints and an audit trail, typically takes 3 to 5 months.

Can we sign an NDA first?

Customer and transaction data is sensitive. Yes. We can sign an NDA before you share anything, and we agree ownership of the work in the contract before the work starts.

How do you apply AI in banking without losing control?

AI prepares and flags; people approve anything with financial or regulatory impact. AI in banking and AI for fintech are scoped with the NIST AI Risk Management Framework to document risk.

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How ready is your business for AI?

Twenty questions, about four minutes. You get a score across five areas and what to fix first.

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Tell us what's slowing the team down.

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